Community Program Specialist

About ALX Africa:

• We are a non-profit organization dedicated to unlocking Africa's digital future by providing world-class tech skills training and career acceleration programs.
• Since 2021, we have impacted over 205k learners, empowering them with skills in software engineering, data science, and cybersecurity.
• Our mission is to bridge the digital divide and create a generation of innovative leaders, aiming to empower 2 million Africans by 2030.

Role Summary:

• As the Community Program Specialist, you will embed community across the entire ALX talent journey, from selection through alumni engagement.
• You will own ALX's virtual community presence (eHub) and manage newsletters and communications to drive member engagement.

Key Responsibilities:

• Design and implement strategies to integrate community at every stage of the talent journey, collaborating with cross-functional teams.
• Own and manage eHub, the digital home for learners and alumni, ensuring it is active, well-moderated, and useful.
• Plan, write, and send monthly newsletters and manage the community communications calendar to keep messaging consistent.

What We're Looking For:

• 3-4 years of experience in community management, social/digital media, or program management, ideally in education, tech, or membership organizations.
• Hands-on experience running an online community platform at scale and strong written communication skills.
• Comfortable working with data, tracking engagement metrics, and turning insights into action.