Own the long-term strategy and vision for a multi-market community, shaping the experience across the entire talent journey.
Lead a small high-performing team, combining strategic thinking with hands-on execution and people development.
Work closely with senior leadership and cross-functional teams to align priorities, secure resources, and strengthen community impact.
This partner company focuses on expanding access to technology skills and career opportunities across Africa. They foster a collaborative, impact-driven culture with an emphasis on innovation and data-driven continuous improvement.
Lead the Africa Hub, defining regional strategy and managing team performance.
Build relationships with Ministries of Education, donors, and partners across Africa.
Ensure program delivery, quality standards, and use of data for decision-making.
Team4Tech is an impact accelerator for community-based education NGOs in low-income communities, providing technical, pedagogical and operational support. Over 14 years, they have supported 1,400 NGOs in 110 countries, improving learning opportunities for 60 million under-resourced learners.
Define and execute the community operating model, charter, and success metrics across all Communities of Practice in Customer Excellence Group.
Recruit and support GEO Community Practice Leaders and cultivate a global network of practitioner champions.
Embed AI adoption frameworks and best practices into every community channel to scale readiness.
ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter and faster. The company has 3,400+ practitioners worldwide and is building an AI-native culture where technology and talent are unstoppable together.