Director, Community of Practice

Community Strategy and Governance:

• Define the community operating model, charter, and success metrics for all communities of practice across CEG.
• Design and implement community types mapped to certification roles and personas.
• Establish community health dashboards with leading and lagging indicators.

Practitioner Engagement and Relationship Building:

• Recruit, develop, and support GEO Community Practice Leaders who dedicate about two days per month to community leadership.
• Build partnerships across GEO leaders, Product leadership, and PD&I to ensure co-ownership of communities.
• Maintain an active feedback loop from the field to Product.

AI Readiness and Technical Enablement:

• Embed AI adoption frameworks and best practices into every community channel.
• Partner with AI architects to translate technical complexity into community-ready content.
• Leverage AI-powered tools to scale community operations without proportional headcount.