Senior CRM Solution Architect

Responsibilities:

• Provide architectural leadership for the agency's enterprise CRM ecosystem, encompassing Dynamics 365, Dataverse, model-driven and Canvas Apps, and Power Automate flows.
• Define and govern integration patterns to ensure secure, scalable, and maintainable connectivity between the CRM platform and internal and external agency systems.
• Establish and maintain end-to-end solution architecture spanning application design, data modeling, and security frameworks.

Qualifications:

• A baccalaureate degree with 24 credits in computer science and two years of software experience including one year as a project leader or major contributor.
• Alternatively, a high school diploma and six years of software experience including one year as a project leader or major contributor.
• Experience must be in designing, programming, debugging, maintaining, and implementing software applications.

Additional Information:

• This position may be eligible for remote work for up to 2 days per week pursuant to the Flexible Work Pilot Program.
• The City of New York is an inclusive equal opportunity employer committed to diversity and a work environment free from discrimination.
• Only permanent employees in specific civil service titles, those eligible for the 55a program, or reachable on the civil service list may apply.