Insurance Claims Manager

Client & Carrier Management:

• Acts as the main point of contact, building and maintaining strong relationships with clients, insurance carriers, and agency partners.
• Collaborates closely with carriers and adjusters to drive claims toward timely and effective resolution.

Claims Strategy & Expertise:

• Reviews and assesses claim denials, developing appeal strategies and clearly communicating outcomes and rationale to stakeholders.
• Provides guidance on complex coverage interpretation and serves as an advocate for clients throughout the full claims lifecycle.

Data Analysis & Strategic Influence:

• Analyzes claims data to identify trends in loss types, severity, and geographic patterns.
• Translates analytical insights into actionable recommendations that support underwriting strategy, product design, and operational process improvements.