Principal Product Manager

Drive value throughout Twilio’s business through high value, high ROI solutions. Twilio’s IT Product Managers are best in class partners with our business teams, owning value stream roadmaps that deliver solutions and significant return on investment for the highest priority business needs. Our PMs know their stakeholders' business and the problems they’re faced with and partner with stakeholders and IT teams to establish and curate prioritized roadmaps with a passion for and focus on value and bottom line impact. Our PMs are skilled in engaging with individuals at any level of the organization, are a strong voice in every room and are capable of challenging the business and IT teams to focus and deliver on the highest value business problems. Our IT Product Managers have to possess not only an incredible array of skills but also a passion to continuously hone their practice. Partner with Enterprise Engagement and BSA/Product Owner teams to elicit and prioritize business problems and use cases with business stakeholders with a focus on productivity and collaboration tooling at Twilio. Establish strategic vision for your value stream, creating and curating roadmaps that move the business forward and are aligned with organizational priorities. Partner with leadership to inform OKR creation and drive delivery of key results. Create and own roadmap artifacts (strategic themes, personas, epics) and partner closely with BSAs/Product Owners and Architecture to ensure the roadmap is understood and executable.