Recovery Operations Specialist

This role is an exceptional opportunity for those who thrive on shaping and driving business success through innovative operational strategies. Join us in a role where your expertise and strategic insights will not only be valued but will be pivotal in driving our business forward. This position offers a unique opportunity to make a significant impact in a dynamic and evolving industry. Employ your expertise in Amazon deductions/ E-comm fee recovery operations to strategically position our business, leveraging the platform for optimal impact in the digital marketplace. Guide the operations team with a blend of strategic insight and industry knowledge, focusing on delivering top-tier performance and innovation in all aspects of the business. Lead conversations with clients and Amazon to drive negotiations, issue resolutions and education. Collaborate with customer success managers to enhance client engagement, identifying opportunities to maximize service delivery and client satisfaction. Your role will involve transforming our operational processes by utilizing your analytical skills and creativity to develop cutting-edge solutions that redefine industry practices. Champion efficiency and excellence, Your responsibility includes refining and perfecting processes to achieve unparalleled results, embedding a culture of continuous improvement. Utilize your understanding of the process and judgment to drive product discovery and enhance domain expertise.