Job Description
Serve as the primary point of contact for two enterprise clients during implementation. Manage full project lifecycle: planning, internal coordination, timelines, documentation, updates, risk mitigation, and escalations. Lead client meetings, drive critical decisions, capture scope changes, and ensure alignment across all teams. Partner closely with Product and Engineering to ensure technical feasibility and seamless delivery. Own and run daily stand-ups, milestone tracking, and cross-team updates. Build strong, strategic relationships with clients, especially during complex or high-pressure moments. Identify and resolve risks, blockers, and dependencies before they impact delivery. Communicate clearly and confidently—even during tough conversations or change management.