Job Description
We are seeking a friendly and enthusiastic Product Support Specialist to join our Product Support Team. As a Product Support Specialist, you will be on the front lines supporting, triaging, and resolving customer inquiries and completing various tasks assisting the broader Customer Success team. The ideal candidate must be able to communicate effectively and efficiently with customers, possess problem-solving skills, and above all, have a passion for helping others. You will join a fast-paced team focused on the success, retention, and expansion of our customers and gain the training and skills needed for a successful career supporting and servicing our customers.
About Electric
Electric empowers small and medium-sized businesses with everything they need to take control of their IT and security environment.