ParcelHero is seeking a strategic and process-oriented Revenue Operations Manager to support our Sales and Marketing teams. This critical role will be responsible for optimizing operations across both departments, enabling our customer-facing teams with the systems, data, and processes they need to drive lead generation, sales conversions, customer retention, expansion, and overall satisfaction. This person will be deeply embedded in day-to-day team workflows while maintaining a RevOps lens across people, process, and platform.
The ideal candidate is a Salesforce expert, deeply analytical, and comfortable leading cross-functional initiatives that improve efficiency, visibility, and ultimately drive revenue growth. The role involves systems and tools management, marketing technology stack ownership, HubSpot and Salesforce expertise, marketing automation, sales process optimization, data management and analytics, lead forecasting, website management support, process design and optimization, cross-functional collaboration and budget management support.