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Deep Knowledge of the Customer:

  • Acknowledged expert on users and customers—their issues, pains, desires.
  • Spend significant time with customers and translate those insights into compelling, evidence-based product opportunities.
  • Earn the trust of engineering and design teams.

Deep Knowledge of the Data:

  • Comfortable with both quantitative and qualitative analysis.
  • Use analytics tools, sales data, and A/B testing to understand patterns and validate hypotheses.
  • Combine hard data with customer insights to make informed decisions.

Product Discovery and Risk Mitigation:

  • Systematically address value risk, usability risk, feasibility risk, and business viability risk before building.
  • Validate ideas using the fastest, cheapest methods possible—through discovery framing, prototyping, testing, and experimentation.
  • Provide evidence, not opinions, about what's worth building.

RegScale

RegScale is a cyber GRC platform designed to enable the CISO to track and monitor security controls. They help organizations by bridging security, risk, and compliance through controls lifecycle management, enabling massive compliance process improvements.

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