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Role Overview:
- Own and evolve the global web ecosystem that powers customer discovery and engagement at scale.
- Drive strategy, planning, and execution of Genesys.com to impact demand generation and brand perception.
Key Responsibilities:
- Orchestrate product, program, and localization resources for efficient execution across initiatives.
- Establish and optimize web processes and governance to improve scalability and efficiency.
- Champion data-driven decision-making using analytics to enhance digital performance.
Required Qualifications:
- 8+ years in web operations, digital experience, or web product management in B2B environments.
- Proven experience managing complex web roadmaps and global digital platforms.
- Strong expertise in agile product management and delivery methodologies.
Genesys
Genesys transforms the customer experience landscape using empathy and AI-driven innovation. The company operates globally, emphasizing cross-functional collaboration and opportunities for leadership impact within enterprise initiatives.