Mortgage Product Development Manager

Wiki Ownership:

• Keep the Wiki accurate and current as lenders change guidelines, overlays, pricing, or programs.
• Track lender-specific overlays and manage the change process, alerting affected pipeline loans.
• Capture learnings from every loan and surface standout work by LOs for others.

New Lender Onboarding:

• Evaluate inbound and outbound lender partnership opportunities, including business case and gap-fill rationale.
• Own onboarding end-to-end, from broker application and portal setup to training material creation.
• Announce new partnerships internally and collaborate with Marketing on collateral and rate sheets.

Ongoing Lender Administration:

• Maintain lender portals and credentials, and lead annual renewals and pricing negotiations.
• Serve as internal escalation point for stuck loans, pricing exceptions, and underwriting issues.
• Build reporting dashboards and a lender strategy roadmap to guide relationship decisions.