E&S Underwriting Manager, Small Business

The Small Business E&S Production Unit Manager will lead the Small Business Underwriting team in the Midwest Region. Responsible for production and underwriting (profit/loss) results for the production underwriting team. Lead and coach the production underwriting team through an advanced understanding of underwriting guidelines, state regulations, facultative reinsurance placement and OFAC regulations. Conduct performance management duties including KPI analytics. Participate on projects and initiatives as assigned by leadership. Review claims activity, loss control survey, and inspection reports for compliance with existing policies, handling exceptions as required and recommending improvements. Provide support to ensure accurate and timely servicing of accounts. Collaborate with other departments to resolve issues. Lead delivery of appropriate customer service levels. Determine and lead delivery of training and development based on individual and unit needs - Coaches, develops and provides feedback to associates. Manage relationships with WR Berkley regional carriers and territory teams – Work to initiate and execute cross selling strategies. Assist the production underwriting team with development and execution of sound action plans to drive business from key agents. Monitor, track and analyze the effectiveness of agency partnerships to support course corrections and decision making.