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Key Responsibilities:
- Welcome and assist Veterans, visitors, and staff with professionalism and respect.
- Schedule, cancel, and manage patient appointments according to VA guidelines.
- Maintain accurate patient records and update demographic information in the electronic health record.
Qualifications:
- Minimum of six months of customer service experience.
- Proficiency with Microsoft Office products including Word, Excel, Outlook, and Teams.
- Ability to type at least 50 words per minute.
Additional Requirements:
- Ability to read, write, and communicate effectively in English.
- Must be a U.S. Citizen or possess a Permanent Resident Card.
- Ability to obtain and maintain any required background investigation or clearance.
International SOS Government Medical Services
International SOS delivers customized medical and security risk management and wellbeing solutions. Founded in 1984, International SOS operates in more than 90 countries and supports clients through integrated medical, security, and wellbeing services.