Senior Manager, Connected Vehicle

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following: Develop and execute a comprehensive strategy for Connected Services offerings at Scout, including Satellite Connectivity. Ensure the competitiveness of the product offering by measuring KPIs and customer satisfaction. Drive and coordinate cross-functional stakeholders to build, launch, and profitability operate the Scout Connected Services offers. In collaboration with product marketing & digital products, conduct an analysis of the leading connected services partners & work with the Purchasing team to develop and launch an RFQ for supplier selection. Define & manage the Connected Services portfolio of products including charging services, vehicle connectivity, in-vehicle Wi-Fi, streaming, SOS call, & navigation services. Benchmark the competitive set & conduct consumer research to understand customer expectations and requirements for connected services. Define the pricing strategy for connected services offerings including end-user pricing for various package tiers as well as the embedded trial length & offer. Develop a detailed business case to support the overall profitability of the business. Define KPIs to measure customer utilization, customer satisfaction, and overall product effectiveness.