Deliver onsite and remote support to diagnose and repair complex electro-mechanical scientific instruments.
Manage scheduling, administration, and personal inventory for successful field service operations.
Collaborate with sales and field applications teams to resolve complex customer situations.
Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. The company offers an international and diverse working environment with a culture of empowerment, innovation, and belonging.
Provide technical and product advice as primary support for sales and marketing activities.
Manage customer accounts, resolve issues, and identify areas for business growth.
Train internal sales teams and external distributors through presentations and demos.
GenScript Biotech Corporation provides building blocks for biotech and healthcare innovation. With approximately 6,165 employees and 200,000 customers globally, it is guided by a mission to make people and nature healthier.
Perform advanced troubleshooting, repair, and maintenance of complex medical equipment at customer sites.
Lead and mentor less experienced field engineers while serving as an escalation point for customer issues.
Partner with customers and commercial teams to drive service quality and support business growth.
GE HealthCare is a global medical technology company partnering with customers to fulfill healthcare's potential through groundbreaking medical devices and care solutions. We offer a collaborative work environment with professional development and competitive compensation.
Install, maintain, troubleshoot, and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC).
Build customer relationships, manage expectations, and provide system-level training.
Ensure compliance with quality and safety standards and document work daily.
Waters Corporation is a global leader in life sciences and diagnostics, providing analytical technologies and services. With approximately 16,000 employees, it fosters an innovative culture that turns scientific challenges into breakthroughs.
Support pre-sales activities including customer needs analysis, application evaluations, and product demonstrations.
Provide post-installation support, method development, technical training, and troubleshooting to help customers optimize experimental workflows.
Collaborate with sales, marketing, and service teams to drive business growth and enhance customer satisfaction.
Agilent Technologies Inc. is a global leader in laboratory and clinical technologies, providing advanced instruments, software, and consumables for life science research, patient diagnostics, and safety testing. With 18,000 employees worldwide, the company fosters a dynamic and inclusive workplace built on trust, respect, and uncompromising integrity.