Source Job

US

  • Perform advanced troubleshooting, repair, and maintenance of complex medical equipment at customer sites.
  • Lead and mentor less experienced field engineers while serving as an escalation point for customer issues.
  • Partner with customers and commercial teams to drive service quality and support business growth.

Troubleshooting Customer Relationship Management Microsoft Office

5 jobs similar to Field Engineer 3

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US

  • Install, troubleshoot, repair, and maintain Intuitive products within an assigned territory.
  • Provide technical support, training, and scheduled maintenance while complying with O.R. protocol and HIPAA.
  • Complete administrative tasks, manage inventory, and travel up to 75% to exceed customer expectations.

Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding physicians' potential to heal without constraints. It has been built by diverse great people and fosters an inclusive culture grounded in integrity, learning, and mutual respect.

$37–$55/hr
US

  • Install, support, troubleshoot, repair, and maintain all Intuitive products within designated areas
  • Provide technical support to end-users and conduct training sessions at Intuitive facilities and hospitals
  • Collaborate with teams to achieve company goals and complete administrative tasks within specified timeframes

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system. With nearly 30 years of history, we are a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human.

$118,100–$188,800/yr
US

  • Manage and lead field service teams to deliver exceptional, timely service to customers within the region.
  • Coach, develop, and mentor direct reports while fostering collaborative, high-performing team environments.
  • Use data and metrics to track business health, ensure service contract compliance, and escalate and resolve key customer issues.

Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, known for technologies like the da Vinci surgical system. The company is a team of engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.

Europe

  • Lead the International field service organization to ensure service agreements and warranty obligations are met.
  • Manage and develop Field Service Engineers while driving process efficiencies and scalable business growth.
  • Collaborate with cross-functional teams and regional sales throughout Europe to achieve world-class customer satisfaction.

Intuitive is a pioneer and market leader in robotic-assisted surgery, expanding the potential of physicians through intelligent technology. With over 25 years of experience and a global team, they foster an inclusive, diverse culture and invest in employees' long-term growth.

$132,000–$223,500/yr
US

  • Provide expert clinical and technical support to physicians and staff during robotic surgery procedures.
  • Assist new users in navigating the learning curve and achieving proficiency with Intuitive systems.
  • Collaborate with global teams to share best practices and drive product improvements.

We are a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci system transforming care for millions of patients. We are a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human.