Job Description
Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase. Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them.
Talk to our users to understand their goals and challenges. Help customers design and optimize their Metabase implementation. Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed. Solve complex problems and troubleshoot customer issues. Collaborate with our technical communicators to create educational materials for our customers. Serve as the voice of the customer to our product and engineering teams and help drive product development.
About Metabase
Metabase is the easiest way for people to get insights from their data, from tiny startups to major corporations.