Senior Director of Anaplan Product Training and Education

Shape the vision and strategy for the Product Training & Education team, aligning it with company-wide goals and product roadmaps. Lead, mentor, and develop a high-performing team of instructional designers, training consultants, technology and LMS administrators, and certification program managers. Foster a collaborative and innovative team environment. Oversee the development and delivery of comprehensive training programs, courses, and materials for all product releases and their associated methodologies, including major launches and smaller feature updates. Ensure training content is engaging, effective, and up-to-date. Build and execute upon an agile delivery mechanism to ensure product training & education materials keep pace with the speed of product innovation. Drive the adoption of new technology and product innovations among customers, partners, and employees through impactful training strategies and initiatives. Enable customers, implementation partners, and employees to build essential skills, fostering self-sufficiency and inspiring confidence in users of all skill levels. Partner closely with Product, Engineering, Marketing, Presales, Professional Services, and Customer Success teams to ensure seamless integration of training into product development cycles and go-to-market strategies. Collaborate on product innovation and advance platform awareness by designing, developing, and managing robust certification paths and programs that validate user proficiency. Oversee the administration and optimization of our Learning Management System (LMS) to ensure a seamless and effective learning experience. Establish key performance indicators (KPIs) to measure the effectiveness of training programs and continuously iterate based on data and feedback.