Design engaging, learner-centric, and career-aligned educational experiences that are deeply rooted in real-world applications. Work across Springboard's growing portfolio of courses, with a particular focus on high-growth industries like healthcare. The ideal candidate brings strong instructional design experience, is excited about the potential of AI tools in content development, and has a deep understanding of adult learning principles.
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Brightspeed is seeking a Senior Instructional Designer to join the Channel Readiness Training and Communications team! This role combines instructional design and facilitation expertise with people leadership and collaboration skills. The role involves creating and delivering relevant new hire, upskilling and marketing related trainings and scripting/call flows for distribution channels including global call centers that support chat, telemarketing, care, and sales.
Assist with the development of high quality, engaging and innovative course. Provide instructional design and instructional technology support to faculty. Evaluate the accessibility, quality, and effectiveness of course design and create a process for continuous improvement of course delivery.