Regional Quality Operations Specialist

Accountable for the implementation and maintenance of the WelbeHealth Quality Operations program. This role assists with audits, as well as monitors staff compliance with state and federal regulations and WelbeHealth policies and procedures. Plays a pivotal role in driving quality and compliance across multiple markets, partnering closely with leaders and interdisciplinary teams (IDTs) to elevate care delivery and ensure regulatory excellence. Serves as a key influencer in shaping quality strategy, leading root cause analyses (RCAs), and mentoring new specialists. Partner with QOD and market leadership to implement WelbeHealth’s Quality Improvement (QI) program and on market-level process improvement initiatives, onboard and mentor new quality specialist team members. Support regulatory process improvement, such as leading RCAs Conduct additional market-level audits as assigned, highlight data trends to the QOD, EDs, or market leaders for process improvement opportunities. Assist the QOD in monitoring corrective action plans, and in overseeing the preparation, implementation, and follow-up of all QI Program Committees.