Client Success Manager - Healthcare Technology (Remote)

Responsibilities:

• Partner with Client Executive and Relationship Manager to expand products and maintain client relationships, ensuring a superior client experience through collaboration with Support and Optimization teams.
• Understand Experian Health product capabilities deeply to provide lifecycle guidance, facilitate implementation updates, and help clients navigate tickets and enhancement requests with minimal delay.

Qualifications:

• Requires 5+ years in healthcare IT and revenue cycle, 3+ years in Healthcare Revenue Cycle Account Management with claim systems and ERA, and 2+ years of hands-on expertise with Claimsource, Denial Manager, and Epic.
• Must have Salesforce CRM expertise, a Bachelor's degree or equivalent, and ability to travel to client sites 20-25% of the time.

Additional Information:

• Offers a great compensation package with bonus, core benefits like medical and 401(k) matching, and a flexible work environment including remote options.
• Provides flexible time off with 20 days PTO, volunteer time off, sick days, and 12 paid holidays, within a culture recognized globally for inclusion and work/life balance.