Ensure prompt ticket follow-up and resolution for L2 issues, updating knowledge base after closure.
Analyze automated business processes to identify and eliminate potential issues before they escalate.
Collaborate with L1 support and development teams to extend, improve, and customize automation solutions.
Roboyo AI is a consultancy that helps enterprises implement production-grade AI and automation systems. They offer international projects, career coaching, and a creative, supportive culture.
Design and develop attended and unattended automation solutions using Microsoft Power Automate.
Analyze business processes, identify automation opportunities, and implement optimizations.
Monitor and maintain bots in production, ensuring stability and performance.
The partner company specializes in automation solutions to improve operational efficiency. It fosters an inclusive and collaborative culture with remote work flexibility.
Design and execute the technical architecture for enterprise-wide intelligent automation and process mining.
Bridge core RPA platforms with machine learning and NLP-driven process discovery tools.
Scale production footprint past 100+ automated workflows with high-level strategic governance.
The company is launching a critical enterprise transformation initiative to scale digital workforce and integrate advanced process intelligence. They are a forward-thinking organization seeking a lead architect for this next-generation ecosystem.