Job Description
As a Marketing Operations Manager, your mandate is to help deliver OnePay's value proposition to customers through elegant, relevant, and targeted communications. This role will impact OnePay's vision by building and deploying campaigns to drive customer engagement, supporting our rapidly growing product roadmap, and communicating the launches of new products, solutions, and features.
You will work closely with the Product Marketing, Analytics, Product, and Engineering team(s) while focusing on execution excellence. You will:
- Develop, test, and deploy customer journeys, including assessing product and strategic objectives, platform capabilities and data needs.
- Own the end-to-end build and execution of marketing and transactional communications across email, push, in-app messages, and SMS.
- Measure the success of campaigns in collaboration with the Analytics team.
- Troubleshoot and problem-solving production issues as they arise.
- Ideate and implement efficiencies and automated solutions.
- Contribute to the ongoing improvement of and enhancements to our processes and MarTech stack.
About OnePay
OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.