Own the delivery of stunning creative work—zero defects, high velocity, client delight. In this role, you’ll run the post-production engine: scoping briefs, managing timelines, enforcing QC, and partnering with clients to ensure every asset lands with impact. You will report to the Client Success Manager and collaborate closely with editors, designers, copywriters, and brand strategists.
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This role is responsible for the success and growth of consumer financial products, orchestrating go-to-market strategies to bring innovative features to market. You will use consumer research to distill insights and empathize with existing and prospective clients, influencing product-led growth, segmentation, messaging, and experimentation strategies. This role requires strategic thinking and campaign management, involving full end-to-end process ownership.
The UX/Market Researcher will learn more about existing and potential markets, explore opportunities for growth, and understand our users. They will accomplish this by defining research plans, recruiting research participants, conducting interviews, and extracting insights and opportunities from this process. They must be highly organized, excellent communicators, and skilled in the art of setting realistic expectations.