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What You'll Do:
- Resolve what doesn't fit the standard playbook independently.
- Exercise independent judgment and de-escalate situations without assistance.
- Communicate proactively with customers, drivers, and agents.
Requirements:
- Demonstrated success as an Operations Specialist I or equivalent experience.
- Proven ability to make decisions with incomplete information under time pressure.
- Willingness to train in person at Carlsbad, CA headquarters for two weeks.
About Airspace:
- Airspace is a tech-enabled freight forwarder for mission-critical packages using AI.
- The company has raised over $140 million and is a CNBC Disruptor 50 company.
- Core values include being one team, making an impact, and being transparent.
Airspace
Airspace is a tech-enabled freight forwarder that uses AI to deliver mission-critical packages like organs and aircraft parts. The company has raised over $140 million and is recognized as a top startup employer with a global team and a culture of transparency and impact.