About The Role:
- The Customer Success Engineering role is demanding and requires strong organizational skills and an ability to multitask.
- You’ll work directly with all users to ensure they can get the most value from the platform.
- The role is perfect for strong team players that want to have impact across the company and with our customers.
What You'll Do:
- The ideal candidate is hungry to learn, excited to cross-functionally collaborate, and driven to deliver optimal customer experiences.
- Hightouch is still a startup, which translates to pitching in across the organization and wearing many hats as we grow.
- Everyone at Hightouch plays an important role in their growth and this position is at the forefront of their efforts to drive an exceptional for every user.
What We're Looking For:
- 2+ years in a customer-facing role.
- Technical background either through experience or education.
- Conversant in SQL or willing to learn the basics and a few more advanced topics.
Hightouch
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. They enable marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible. The team is ambitious, impact-driven, efficient — and they believe humility, kindness, and compassion are essential to their success.