Job Description
Drive the strategy, roadmap, and execution for our core cloud infrastructure platform, ensuring high performance, scalability, and reliability. This role requires a deep technical understanding of cloud services and enterprise IT environments, combined with exceptional product leadership to deliver world-class solutions. Act as a key partner to our Engineering and Infrastructure teams, driving critical programs related to cloud capacity enablement and management. Play a pivotal role in maturing foundational capabilities and processes for our cloud platform.
Define and prioritize the product vision and roadmap for our multi-cloud and multi-region infrastructure, ensuring it aligns with business goals and customer needs. Collaborate with engineering teams to organize and prioritize testing efforts for new cloud deployments. Work closely with cross-functional teams to understand their needs and drive execution.
Engage with enterprise customers to discover and document their cloud migration needs and work with our Professional Services team and engineering leadership to create a plan for migration. Understand technical requirements and create detailed roadmaps, user stories, and acceptance criteria for new features. Define and track key performance indicators (KPIs) to measure program success and demonstrate the value and impact delivered. Proactively identify, resolve, and mitigate risks and issues that could affect the scope, schedule, and quality of programs.
About JumpCloud
JumpCloud delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization.