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Accountabilities:

  • Lead and develop a team of Quality Coaches and Auditors supporting U.S. criminal verification and public records operations.
  • Ensure 100% audit coverage and feedback closure within established turnaround times.
  • Conduct weekly calibration sessions and root-cause analysis to reduce recurring defects.

Requirements:

  • Hands-on experience in U.S. criminal or public records background verification is mandatory.
  • Minimum 18 months of experience as a Quality Coach or equivalent quality leadership role.
  • Working knowledge of FCRA and state reporting restrictions.

Benefits:

  • Fully remote work arrangement from India.
  • Full-time employment with Monday-to-Friday night shift.
  • Career development opportunities within quality assurance and background verification operations.

Confidential

Our partner provides U.S. criminal background screening and public records research services. The company values quality, compliance, and continuous improvement, fostering a remote work culture.

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