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Role Overview:
- You will lead a team of 10–20 associates responsible for critical employment and education verification operations.
- This role combines hands-on verification expertise with people leadership, coaching, and performance management.
- Success is measured through SLA adherence, accuracy, productivity, client satisfaction, and team engagement.
Accountabilities:
- Allocate workloads, monitor productivity, and ensure operational targets are achieved.
- Conduct regular coaching, feedback sessions, and performance reviews.
- Oversee end-to-end verification activities and maintain compliance with U.S. standards.
Benefits:
- Fully remote work arrangement with a Monday-to-Friday schedule.
- Opportunity to lead a team in a global, compliance-driven environment.
- Professional growth through increased operational and leadership responsibilities.
Partner Company
The company provides employment and education verification services supporting U.S. background screening. It is a compliance-driven organization with a focus on accuracy and team engagement.