Lead and manage a team responsible for US court research and criminal background screening.
Oversee research across local, state, and federal court portals, ensuring accurate interpretation of legal documentation.
Drive adherence to quality standards, SLAs, and productivity targets while implementing process improvements.
They specialize in US public records research and background verification services. The company fosters a fast-paced, performance-driven culture with a focus on quality and continuous improvement.
Lead and develop a team of Quality Coaches and Auditors supporting U.S. criminal verification and public records operations.
Ensure 100% audit coverage, feedback closure within turnaround times, and weekly calibration sessions.
Conduct root-cause analysis, drive quality improvements, and ensure compliance with FCRA and client requirements.
Our partner provides U.S. criminal background screening and public records research services. The company values quality, compliance, and continuous improvement, fostering a remote work culture.
Investigate local, state, and federal U.S. court records to retrieve and interpret case information.
Classify charges, case types, statuses, and dispositions accurately for background verification reports.
Enter findings into internal systems while meeting service-level agreements and quality benchmarks.
The company provides background screening services, specializing in U.S. public records research. The team is deadline-driven and structured, with a focus on accuracy and compliance.
Process verifications using telephone, email and fax to confirm employment, education, and credentials.
Provide professional service to third-party verifiers and applicants while handling personal identifying information confidentially.
Log detailed notes, analyze collected data, and prepare accurate screenings to meet production and quality goals.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. The company serves 20,000 client companies globally, with a diverse and inclusive culture that supports individual excellence.
Lead a team of 4-5 recruiters in high-volume hiring across India.
Drive rapid candidate delivery and manage interview-to-offer-to-closure pipelines.
Balance hands-on execution with structured team leadership and SLA compliance.
Our partner is a recruitment-focused organization that manages high-volume hiring for direct-client and MSP/VMS environments. It operates as a performance-driven team with a focus on recruitment delivery, team leadership, and revenue outcomes.
Monitor team members' calls, emails, and other contacts to ensure adherence to quality and productivity standards.
Coach and develop agents to improve performance, resolve grievances, and prepare them for future leadership roles.
Coordinate with shift managers, HR, and workforce teams to manage schedules, attendance, and escalations.
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company has more than 25,000 employees across 5 countries.
Serve as the country-level payroll subject matter expert, managing end-to-end payroll processing and ensuring compliance and accuracy.
Collaborate with cross-functional teams including Payroll Implementation, Finance, and Engineering to improve processes and maintain service standards.
Mentor payroll specialists, monitor KPIs, and drive continuous improvement in a fully remote, asynchronous environment.
The company provides global payroll services, supporting fully remote teams across continents. It fosters a culture of ownership, continuous improvement, and flexibility, with a strong focus on employee well-being.