Leadership:
- Lead clinicians in a fast-moving, regulated telehealth environment, setting clear standards on prescribing quality, audit, and escalation.
- Take full accountability for the day-to-day clinical quality, safety, and governance of your team.
- Reinforce high standards, urgency, and radical candour within the org.
Escalations and Protocols:
- Take the complex cases yourself - comorbidities, polypharmacy, off-label decisions - and turn them into better protocols by providing feedback to product teams.
- Translate new evidence and regulatory guidance into practical clinical processes, contributing to refined protocols.
- Make sure every prescriber on your team is working through an appropriate number of tickets with no accuracy concerns.
Team Performance and Collaboration:
- Run regular audits of prescribing quality and protocol compliance, investigating errors and near misses.
- Work effectively across clinical, operational, customer experience, and dispensary teams, challenging senior leadership when needed.
- Ensure growth is never constrained by clinical capacity, prescribing quality, or governance gaps.