Senior Software Engineer, Guest Lifecycle & Loyalty

Owner

Remote regions

Global

Benefits

Unlimited PTO

Similar Jobs

See all

What you'll work on:

  • Own high-impact lifecycle initiatives end-to-end (from ambiguous goal → design → build → launch → iteration), spanning guest journeys like activation, reactivation, graduation, and loyalty.
  • Build reliable messaging and data pipelines that power campaign execution (segmentation, scheduling, send-time optimization) across email/SMS/push at scale.
  • Raise the bar on deliverability and compliance (domain warmup, provider policies, Twilio registration, throttling/guardrails), ensuring we can send safely while maximizing reach and performance.

What we need:

  • Strong technical leadership and action bias. Proven ability to drive multi-quarter, cross-functional initiatives from problem framing through measurable outcomes.
  • AI-leaning builder. Hands-on experience shipping AI-assisted features or platform capabilities (LLMs, embeddings, ranking, or ML-adjacent systems), and a pragmatic approach to evaluation, safety, and iteration.
  • Strong end-to-end ownership. Ability to take projects from vague problem statements through design, implementation, and production support.

Pay and benefits:

  • The estimated starting base salary range for this role is $190K-220K depending on level, location and experience, plus a generous pre-IPO equity package.
  • Benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks!

Owner

Owner is an AI-native platform that helps local business owners succeed, starting with restaurants. The company is a remote-first, global organization with a team in the low hundreds, featuring talent from top SMB software companies like Shopify and DoorDash.

Apply for This Position