Loan Officer Assistant

Support the customer journey from application to initial disclosures, provide an overview of Knock’s products and programs, and assist Loan Officers by seeing customers through to a successful closing. Assist Loan Officers by gathering required documentation to complete the loan application. Work with borrowers and partners to help borrowers become pre-approved for the Knock Bridge Loan. Successful and effective pipeline management is needed with 200+ loan applications per month, per loan officer. Ensure minimum submission requirements and documents are met prior to submitting loans for disclosure. Follow up on disclosed loans to ensure they are signed in a timely manner. Assist both Loan Officers and Loan Assistants with any borrower requests. Understanding of TRID guidelines and Loan Estimates is important. Work with internal risk and loan officers to ensure loans are properly set up and documented in Encompass.