Field Service Technician

Primarily responsible for providing or coordinating equipment start-ups, demonstration, and promotional services to our customers in the form of new and existing equipment demonstrations and technical service functions; including troubleshooting equipment via telephone, general and technical information, planning and conducting training, and performing field service work assisting customers with problems associated with these areas. Also, includes reports on warranty and quality of all products manufactured by Environmental Solutions Group (ESG). This position will require in depth product knowledge of all Marathon product offerings with a willingness to learn other ESG product offerings as jobs arise. Works nationwide with RMs, KAMs, Dealers and End-users to demonstrate equipment and expose dealers and consumers to the ESG Equipment brands. Receives customer inquiries regarding all company products and resolves customer problems including trouble-shooting assistance via telephone and ability to repair Environmental Solutions Group products in the field.