Patient Access Advocate Implementation and Optimization Specialist

Job Responsibilities:

• Lead execution of patient access implementation for new-site openings, ensuring readiness milestones prior to go-live.
• Manage on-site stabilization post go-live, including workflow reinforcement and staff coaching.
• Conduct structured operational reviews to assess workflow and compliance adherence.

Qualifications:

• High School Diploma or GED required; college degree preferred.
• Minimum 3 years of patient access experience in an emergency department setting required.
• Epic experience preferred; familiarity with registration and front-end workflows essential.

Work Environment:

• Operates in a healthcare setting; may contact patients with contagious illnesses.
• Moderate noise from phones, computers, printers, and medical equipment.
• Requires lifting up to 25 pounds and intermittent physical activity including standing, walking, and bending.

Additional Information:

• Intuitive Health provides equal employment opportunities and prohibits discrimination.
• This role reports to the Director of Patient Access Optimization and Implementation.
• Travel required approximately 30%, multi-state, with extended onsite support during go-live periods.