Job Description
Take full responsibility for delivering excellent service to our clients in the international health sector. In this role, you'll manage service quality, improve service offerings, and work closely with senior leadership to ensure successful outcomes. Key Focus Areas: Handling security-related topics , including ESARIS, ISO standards, and various technical systems. Managing NSSR processes , including developing solutions and costing. Main Responsibilities: Oversee service delivery using ITIL practices (incident, problem, and change management). Build and maintain strong, long-term client relationships. Lead cross-functional teams and manage multiple projects simultaneously. Identify areas for improvement and implement cost-saving measures.
About Deutsche Telekom TSI Hungary Kft.
The largest ICT employer in Hungary, Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group providing IT and telecommunications services.