Job Description
Interact directly with clients, caregivers and patients to handle client related matters including staffing scenarios and attendance issues. Use technology to assign clients to the appropriate clinicians and utilize a ZenDesk ticketing system to track ongoing cases and communication. The candidate will communicate with caregivers and patients regarding any updates or changes to their schedule and handle Patient Health Information (PHI), also using technology across multiple software systems (Google workspace and proprietary systems).
About Reverence
Reverence is a technology company solving one of the hardest problems in healthcare – how to get the right people, in the right place, at the right time.