Scheduling Operations Associate (Part-Time Contract)

This scheduling operations associate will interact directly with clients, caregivers and patients to handle client related matters including staffing scenarios and attendance issues. They will use technology to assign clients to the appropriate clinicians and use a ZenDesk ticketing system to track ongoing cases and communication. The associate needs to communicate with caregivers and patients regarding any updates or changes to their schedule and utilize technology across multiple software systems (Google workspace and proprietary systems) to ensure the best service.