Job Description
We are looking for a knowledgeable and detail-oriented Online Cruise Travel Specialist to assist clients in planning and booking cruise vacations. This role is ideal for someone who has a passion for travel, excellent communication skills, and a strong understanding of the cruise industry. You will help clients choose cruise lines, itineraries, cabins, and onboard packages that align with their travel goals.
Key Responsibilities:
Consult with clients to determine their cruise preferences, travel dates, and budget
Research and recommend cruise lines, destinations, ships, and cabin categories
Handle the full booking process, including reservations, upgrades, and special requests
Manage changes, cancellations, and post-booking support professionally
Communicate cruise policies, documentation requirements, and payment deadlines
Stay informed on cruise line offerings, destination updates, and seasonal promotions
Maintain accurate client records and booking documentation
About Destination Knot
Destination Knot is a customer-focused travel agency specializing in cruises, group travel, and custom vacation experiences.