IT Support

Dematic πŸ“¦βš™οΈπŸŒ

Benefits

Job Description

Carry out 1st level support on all IT related equipment. Provide local onsite & remote support for IT issues. Creating incidents when needed in ticketing system and directing tickets to correct local OSS and Global teams. Will be responsible to roll out all Global & Local projects as assigned. Identify & escalate priority issues to IT Management Responsible for IT Clients, Telephony, Mobiles & Events in the region. Minimum 2 to 3 years’ experience in an internal infrastructure support role is a must. Ability to support Microsoft Office 2016 and 365 an advantage. Supporting knowledge of mobile devices (IOS & Android), will be an added advantage. Experience with software deployment methodology (experience with SCCM would be advantageous). Diagnosis and solving of hardware/software faults.

About Dematic

Dematic designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments.

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