Job Description
Own the roadmap and P&L for our core e-commerce lines: Midi Custom Rx, Async Rx, and Supplements. Identify and lead new growth opportunities in partnership with Clinical and Marketing teams. Design strategies to boost LTV via recurring orders, subscription models, and retention programs. Manage key pharmacy and fulfillment partners — running regular business reviews, forecasting demand, and solving operational issues collaboratively. Oversee inventory and ensure a seamless rollout for new product offerings. Act as the strategic business owner for e-commerce across Product, Engineering, and Marketing. Translate vision into system requirements and operational processes across tools like Athena EHR, Zendesk, and Shopify. Run cross-functional projects from end to end — keeping teams aligned, timelines on track, and goals in sight. Track and report on core metrics: revenue, margin, fulfillment costs, and customer satisfaction. Build and maintain financial models for forecasting, reconciliation, and budgeting. Own project timelines, milestone tracking, and stakeholder communication across departments. Identify risks early and ensure projects stay on schedule through clear, proactive coordination.
About Midi Health
At Midi Health, they're scaling access to evidence-based, compassionate care for women in midlife and that includes building an industry-leading direct-to-patient pharmacy experience.