Lead, mentor, and grow a team of SRE/DevOps engineers.
Work closely with engineering leadership to assess team needs and develop talent.
Guide and support the team’s day-to-day work, balancing feature delivery, reliability work, security, and cost efficiency.

Incident Management:

Oversee the incident management process end to end.
Manage on-call rotations, escalation paths, incident command, postmortems, and follow-through on RCA and preventative actions.
Ensure effective handoffs, coverage, and communication across IST and US time zones.

Reliability Practices:

Define and drive SRE principles including SLIs, SLOs, error budgets, capacity planning, and observability standards.
Champion a culture of reliability and operational excellence.
Partner with engineering leadership to identify and implement process improvements across operational priorities.

Eltropy

Eltropy is a rocket ship FinTech on a mission to disrupt the way people access financial services, enabling community financial institutions to digitally engage in a secure and compliant way through a world-class digital communications platform. Their platform integrates Text, Video, Secure Chat, co-browsing, screen sharing, and chatbot technology, bolstered by AI and contact center capabilities, and they value integrity, transparency, and ownership.

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