Your Mission:
- Play a key role in transforming customer service with AI Agents.
- Support the implementation of Parloa's solutions, enhancing customer experiences for clients and partners.
- Craft effective AI workflows, ensuring quality, performance, and seamless operation.
What you will do:
- Work closely with Agent Integration Engineers and Forward Deployed Engineers to connect customers’ systems with Parloa’s Agent Platform via APIs
- Identify and solve blockers together with other departments at Parloa (e.g. Product, Agent Integration Engineering, or Sales) and the customer
- Apply structured testing approaches to validate AI agent behaviour, quality, and performance under real-world conditions
What's in it for you:
- Join a diverse team with flat hierarchies and a collaborative company culture.
- Opportunity to build and scale your career in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- Regular team events, game nights, and other social activities.
Parloa
Parloa is a fast-growing startup in the world of Generative AI and customer service. They have over 400 employees in Berlin, Munich, and New York and are expanding globally.