Senior Business Analyst – CRM Dynamics 365 – Remote (Brazil)

Key Responsibilities:

• Model CRM workflows using BPMN/UML and map business processes to Dynamics 365 entities.
• Develop detailed functional specifications and validate User Acceptance Testing.
• Facilitate workshops and contribute to user training.

Requirements:

• 5+ years of experience in CRM consulting or business analysis roles.
• Strong understanding of business processes and ability to translate requirements into CRM solutions.
• Experience working in agile, international, and multicultural environments.

Additional Information:

• Benefits include meal and food vouchers.
• High-quality medical and dental care.
• Support for continuous language learning.