Job Description
Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy. Educate patients on the services offered by the Shields Specialty Pharmacy Program. Communicate with patients over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model. Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation. Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs and band-aids.The ability to be flexible on shift times is needed. Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training).
About Shields Health Solutions
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment.