Senior Manager, Client Growth & Success

We are seeking a Senior Manager, Client Growth & Success who thrives in a fast-paced environment and is passionate about building strong, trusted relationships with clients and cross-functional teams. This role is ideal for someone who is energized by partnering with clients, driving measurable outcomes, and creating value for both our clients and members. As a key leader on the team, you will be responsible for ensuring client engagement, satisfaction, and retention - while identifying opportunities for program growth and revenue expansion. You’ll work cross-functionally to align internal teams around client goals and help maximize program utilization and long-term success. The ideal candidate is highly organized, resourceful, and customer-obsessed. You’re a strategic thinker who is also a hands-on doer, comfortable with ambiguity, motivated by impact, and naturally collaborative. Responsibilities include delivering exceptional client value, driving adoption & engagement, growing revenue & renewals, and leading cross-functional collaboration.