Customer Service Representative

We are looking for a friendly, detail-oriented Customer Service Representative – Cruise Lines to assist clients with their cruise travel needs. This work-from-home position is ideal for someone who enjoys helping others, is passionate about travel, and thrives in a remote support role. You will be the go-to contact for clients needing assistance with cruise bookings, questions, and trip details. Key Responsibilities: Answer client questions about cruise itineraries, cabins, amenities, and inclusions Assist with booking requests, modifications, and travel preferences Provide timely and professional customer service throughout the booking process Communicate with cruise suppliers for updates, confirmations, and special requests Monitor payment timelines, travel documentation, and post-booking follow-up Keep accurate records of client preferences and reservations