Senior Analyst Conversational AI Analytics

National Debt Relief

Remote regions

US

Salary range

$114,500–$131,500/yr

Benefits

Similar Jobs

See all

Responsibilities:

  • Own the measurement framework for conversational AI products.
  • Build and maintain dashboards that surface conversation health metrics.
  • Translate raw interaction data into clear, actionable recommendations.

UX Research & User Insight:

  • Conduct mixed-methods research to build a complete picture of user experience quality.
  • Map conversation flows against actual user journeys to identify divergences.
  • Support the design and analysis of A/B tests on conversational flows.

Cross-functional Collaboration & Communication:

  • Serve as the data-informed voice in conversation design reviews.
  • Present insights and performance reports to senior stakeholders.
  • Collaborate with the broader product organization to align metrics.

National Debt Relief

National Debt Relief, founded in 2009, aims to help consumers deal with overwhelming debt. They are a leading debt settlement organization, having assisted over 450,000 people settle over $10 billion of debt, empowering them to lead healthier financial lives.

Apply for This Position