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Cross-Functional Leadership
Product Ownership:
- Own the Applied AI team's product roadmap, balancing delivery with strategic bets.
- Identify and evaluate new AI opportunities, bringing forward recommendations.
- Champion a data-informed approach to product decisions.
Project & Delivery Management:
- Maintain project plans, timelines, and status documentation.
- Run standups, sprint ceremonies, or whatever cadence keeps the team moving.
- Proactively flag risks and tradeoffs, and drive decisions when priorities compete.
Current Initiatives:
- Development and optimization of an AI-powered voice bot experience.
- Rollout of an AI chatbot across the homepage, landing pages, and key customer journeys.
- AI-powered tools that help internal teams access information faster and more accurately.
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